Customer service is extremely important to Kathy and Robert Simon.  Today they were reminded why they keep coming back to Runde Auto Group: the dealership’s dedication to customer satisfaction. The Dubuque couple purchased a white Chevrolet Corvette Convertible, but their salesman Mark Fleege didn’t disappear after the deal was complete.  Just the opposite actually. The heart of great customer service ultimately comes down to time … Mark takes the time to work with his customers, he takes the time to explain things to his customers, and he also takes the time to make sure has has met all of his customers’ needs.  That’s customer service and that’s Runde Auto Group. Mark has worked for Runde’s for so long that excellent customer service is actually encoded into his DNA strands.  All [...]