Customer service is extremely important to Kathy and Robert Simon. Today they were reminded why they keep coming back to Runde Auto Group: the dealership’s dedication to customer satisfaction. The Dubuque couple purchased a white Chevrolet Corvette Convertible, but their salesman Mark Fleege didn’t disappear after the deal was complete. Just the opposite actually. The heart of great customer service ultimately comes down to time … Mark takes the time to work with his customers, he takes the time to explain things to his customers, and he also takes the time to make sure has has met all of his customers’ needs. That’s customer service and that’s Runde Auto Group. Mark has worked for Runde’s for so long that excellent customer service is actually encoded into his DNA strands. All [...]
TESTIMONIALS FROM RUNDE’S CUSTOMERS We are very very pleased with our Chevy Traverse that we recently purchased from Runde Auto Group. It is by far one of the most comfortable vehicles I have ever driven. We have been on 3 road trips and love how it handles the road!! Sure hope this Traverse lasts us a long time! We love it!!!! Thank you for making it possible when we came to see you!! I also want you to know how impressed we are with Runde’s! Awesome people and awesome service! Keep it up! Take care! Paul and Ellen S. of Dubuque, IA We still have the Jeep Commander and all is well with it. Best vehicle and experience we’ve ever [...]
Where’s the best place to buy a family car in the Dubuque area? If you said Runde Auto Group, then you’d be in the same boat as the Brosnahan’s. Every once in awhile you meet someone that can pick you up and make the rest of the day great. The Brosnahan family is consists of these kind of people. Needless to say, they were a joy to interview and an even greater joy to have as a customer. What led you to Runde’s today? Originally my husband, Michael, was shopping for used vehicles in Dubuque and came in to look at some trucks. But we thought about it and we have a Chevy Tahoe that is coming up on its lease [...]
