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Category: Customers

Posts related to Customers

Chuck Klotz of Dubuque
Chuck Klotz from Dubuque stopped by Runde Chevrolet today and purchased his new  Silverado 1500 High Country Deluxe crew cab.  After the sale, it occurred to us that quite a few members of Chuck’s family have purchased trucks from Runde’s recently and when we looked back through the books, we found that 5 different members of the Klotz family had purchased a new Chevy truck from us this year. That’s a lot of vehicles in a short amount of time.  Many of our customers refer friends and family members quite regularly as we have quite a large following of loyal customers from the local area.  And a lot of customers return time and time again to purchase from us because they know we’ll treat them the way they want to be treated and fully realize we’re the dealership that’s going to provide them with the best deal without any hassle or teeth-pulling. Chuck was [...]
Jim and Angie Mullen, of Mays Landing, New Jersey, flew in to pick up their 2017 Chevrolet Express 12-passenger van from Runde Chevrolet in East Dubuque! The couple worked with nine dealers in their area, but none had a van with the features they were looking for. “This van had all the options I wanted, which was basically all the options,” Jim said. “It had the locking differential, a cold weather package, and a six-way power seat, which comes in handy since Angie is a much shorter person than I am.” They appreciated transparent and understandable sales process of Runde Auto Group, along with the salesperson’s helpfulness along the way. “He was very easy to work with and even got us an [...]
St. Stephen’s Food Bank will have an easier time distributing food after getting a new 2017 Chevrolet Silverado 3500 refrigerated cube truck from salesperson Jacob Puls at Runde Chevrolet today! The vehicle is replacing their 2002 box truck that had a failing refrigeration unit. “The parts for it aren’t made anymore, so every time something happened, they had to find used parts,” said Kathy Hutton, executive director of St. Stephen’s Food Bank. “Last time, it took 12 weeks.” Twelve weeks is too long to wait when the truck has important work to do. The truck helps the nonprofit pick up food donations that they distribute to over 100 partner agencies. St. Stephen’s Food Bank distributed 1.8 million pounds of food in 2017 — up 20 percent from [...]
Runde Chevrolet Customer Leonard H. pictured in front of new Colorado truck
Leonard Holub, of Janesville, WI, drove away in his seventh truck from Runde Chevrolet today! His latest truck is a 2018 Chevy Silverado 1500 Z71 4WD LTZ Dbl Cab. “It’s a great vehicle,” he said. “It’s gets good mileage, it’s dependable, and I love the styling.” Leonard does a lot of long distance driving to and from various farms he owns in other cities. “I’d rather drive this than a car — it is as comfortable or more than many cars today,” he said. Leonard drives two hours to buy his trucks at Runde Auto Group. His salesperson is Dave Frazier, who has been a salesperson for Runde Chevrolet for about 15 years now. “He’s treated me very fairly,” Leonard said. “He’s honest and has treated me well.” In his [...]
New Chevrolet Equinox owner Brian H.
Brian Hansen, better known as “Chopper,” was all smiles today when he left Runde Chevrolet in East Dubuque! He scored a great deal on a 2017 Chevy Equinox Premier AWD from salesperson Corissa Frederick. Plus, he was Corissa’s first sale! “She was a great gal to work with,” Brian said. “Corissa’s the bomb.” Brian, who lives in East Dubuque, called a few days ago to inquire about how spacious the Equinox was. “I’ve always driven Chevy’s,” he said. “I like dealing with Runde’s and I heard good things about the Equinox. I liked that it had a six-cylinder and I love the interior.” When he isn’t in his daily driver, Brian ‘Chopper’ Hansen loves riding his motorcycle, a 2017 Harley Davidson Electra Glide Ultra Special. He works at the Rock [...]
Runde Chevrolet customers Mike and Anita P
Mike and Anita P. of Lena, IL, said they weren’t sure if they were crazy when they left Runde Chevrolet on Tuesday. “We’ve never bought two vehicles on the same day,” Mike said. Anita drove off the lot in a red 2018 Chevrolet Silverado 1500 Crew Cab and Mike drove away in a black 2018 Chevrolet Cruze. Their salesperson was Dave Frazier. “He’s the reason we’re here,” Anita said. Mike agreed, “He’s just a good guy. We don’t really call anybody else but Dave.” Mike, Anita, and their family members have bought many vehicles from Runde’s. For Mike and Anita, it’s been mostly trucks. “It’s been 18 years since we had a car,” Anita said. “We’ve had trucks for a while.” They still have a 1999 Tahoe that they don’t plan on ever getting rid of. It has more than 180,000 miles. “Chevy’s are good trucks,” Mike said. “The original reason I stopped here (in [...]
Rodney Coohey got his 2015 Chevy Silverado 3500 single-real-wheel 4WD Double Cab LT from Runde Chevrolet in 2014. Fast forward 210,000 miles (and counting!), and it is still running as good as new. He has done almost exclusively routine maintenance, including oil changes, tire rotations, new tires, and one air filter on the vehicle. This is his fifth Chevy Silverado 3500 since 2007. “I just don’t have issues with them. I’m probably jinxing myself doing this,” he said, laughing. Rodney Coohey is the owner of two businesses, Midwest Patch, which supplies bagged cold patch to cities and counties, and Hi-Viz Safety, which sells safety-related items like signs, barricades, clothing, and more. He hits the road most days at 3 or 4 in the morning and puts thousands of [...]
Carolyn Kotz Rauen just won Valentine’s Day with the BEST gift ever! She surprised her husband of nearly 14 years with a pepperdust 2017 Silverado LT Crew Cab from Runde Chevrolet! They had been talking about looking for a new truck for Donald “Frosty” Rauen Jr. this fall to replace his 2011 Chevrolet Silverado 1500 Crew Cab. “He’s been wanting a new truck for a long time,” she said. “He’s a hardworking guy, he deserves this 2017 Silverado. He’s a great husband and father. He’s a very giving person [...]
Jacynda Smith, inventor and designer of the TYME Iron, picked up her new new Chevrolet Tahoe LTZ at Runde Chevrolet in East Dubuque yesterday! She was here with her husband Dan, and children Ariya, 9, and Taegin, 6. The Smiths are customers from Bellevue, Iowa and they were very excited to pick up their New Chevy from Runde’s. The Tyme Iron is a tool that can be used to curl and straighten hair by just changing the angle that it is glided from the root to tip of your hair. It makes curling hair faster than using a traditional curling iron. “I used to curl my hair with a flat iron,” Jacynda said. “I tried to teach people but it was really hard for [...]
Liza Pancho brought her pink Chevy Camaro in for vehicle service at Runde Auto Group today and gave us some of her time as she talked to us for a spell about her car.  Liza once thought she was getting pulled over by a police officer in Dubuque to be given a ticket. Instead, the officer asked if he could take photos of her pink Chevy Camaro. It’s a vehicle that attracts plenty of attention — a pink Chevy Camaro 2LS Coupe. “He wanted to get a picture because his daughter likes pink cars,” Liza said. Liza purchased the Camaro from Runde Chevrolet in white, and then had it painted with a temporary coating called Plasti Dip. “That’s my favorite color, [...]
Dubuque business owner, Eddie Severns, of Dubuque picked up a new Chevrolet Silverado 1500 Dbl Cab today at Runde Chevrolet! Eddie co-owns RF2 Furniture Warehouse with his wife Rebecca.  They plan to use his truck for hauling small items for their Dubuque business. He was pleased with the price he was able to get at Runde Auto Group. “When you open a small business, every dollar counts,” he said. RF2 Furniture Warehouse, located at 900 Jackson Street, Suite 112 in Dubuque, features furniture, home decorations, and home accent pieces. They opened about a year and a half ago. “We are a Dubuque business situated in the Millwork District,” he said. “There are a lot of cool things happening over there.” Eddie liked the white color of his new truck, as [...]
Do you remember purchasing your first car?  It’s definitely a memorable experience for all with emotions running at an all-time high for a teenager or 20-something.  Chances are your first car probably wasn’t a Chevy Cruze and in all likeliness, you probably didn’t buy your first car from your college roommate. Benjamin Fornek from Moline, IL is the exception.  He just bought his first new car from his college roommate!  Crazy eh? He stopped by Runde Chevrolet in East Dubuque today to pick up his 2015 Chevy Cruze ECO from salesperson Jacob Puls, who went to Augustana College with him. This was Benjamin’s first new car. “My really, really old truck started to fall apart,” he said. “Jacob started talking to me about lease [...]
Runde Chevrolet acquired a new Dubuque Chevy Sonic customer today, but this one came from overseas via a proxy … a very proud proxy.  Alex Scharnhorst is in the Middle East, but that didn’t stop him from getting a vehicle from Runde Auto Group! His parents, Dave and Lisa Scharnhorst, stopped into Runde Chevrolet in East Dubuque today to pick up their son’s new 2015 Chevy Sonic. “He got it, we are just kind of the proxies,” Lisa said, explaining that their 20-year-old son is overseas with the military so they are picking up his vehicle for when he comes home in December. Lisa brought along “Flat Alex,” a stick with a photo of her son on each side. [...]
Nathan Miller, his younger brother Matt Miller, and their father Dan Miller are all driving new Chevy Cruze sedans from Runde Chevrolet in East Dubuque, Illinois. They all decided to lease new vehicles from salesperson John Riley in the last 10 days. “It all started when my younger brother’s timing chain broke on his Chevy Cavalier in the driveway,” Nathan said. Matt shopped around and ended up leasing a 2015 Chevy Cruze 1LT from John Riley at Runde Auto Group. Then it was a domino effect: Dan leased a 2015 Chevy Cruze 1LT, and since the water pump on Nathan’s 1999 Honda Civic needs to be replaced, he decided to lease a 2015 Cruze Eco. Nathan likes the looks of the Cruze, [...]
Andrea’s father, Donald, buys vehicles from Runde’s and recommended Runde salesperson. “He said that Runde’s always takes good care of him and that everyone up there is super nice,” Andrea said. So Andrea Gates, of Cedar Rapids, IA, stopped by Runde PreDriven this week to get a 2012 Chevrolet Silverado K2500HD LT1 Crew 4WD! She purchased the vehicle to be driven by Baker Holdings Company. Her father works for them and has a mini fleet within the company pulling flatbeds all over the country. She is starting her own mini fleet. “I will be the owner of the truck and someone else will be driving it,” Andrea said. “This is my first truck I’ll be having with them.” Depending on how this goes, Andrea said there is a chance she will buy more. She said the [...]
Runde Chevrolet is a sizable Chevy dealer serving Galena, IL.  Runde’s sells a lot of vehicles to customers from Galena, IL and the surrounding area year after year.  However, it’s not very often that we sell a new Corvette so there is always a buzz throughout the dealership when a local customers comes in to sign for and drive away in their new Vette.   Cletus and Candy Saam, of Galena, IL are no strangers to Runde Chevrolet as they’ve bought cars and trucks here for many years.  They’ve practically owned every model that Chevrolet produces over the years.  The only one I can think of that they haven’t bought from Runde’s is a Chevy Traverse.   Basically, [...]
Theresa Ernst is Runde’s newest Dubuque Chevy customer.  She came in today and treated herself a wonderful birthday present: a brand new Chevy Equinox from Runde Chevrolet in East Dubuque!   You may say to yourself, “Hey, she looks really familiar.”  Well if you’ve ever bought gas from or shopped at the KwikStar on John F. Kennedy Road in Dubuque, you probably recognize her as she’s worked there for several years now. Her new front wheel drive Chevrolet Equinox was ready and waiting for her with a red bow on the hood. This was the first vehicle this Dubuque Chevy customer has ever purchased from Runde Auto Group and she quickly discovered why Runde’s is considered by most the best dealership in [...]
Zach High recently found the perfect truck at Runde Chevrolet in East Dubuque: a 2010 Chevy Silverado K1500 4WD Extended Cab! The East Dubuque resident bought it from his longtime friend, salesperson Jacob Puls.  It’s definitely a perk when one of your best friends is on the sales staff at Runde’s. “It went smoothly and he knew what he was talking about,” Zach said. “He understood what I ultimately wanted and he told me exactly what to expect at Runde’s.”   Zach was looking for a reliable vehicle with four-wheel drive and low mileage. He said it will be great for day-to-day driving but he likes that it has the capability for hauling when the need arises. Being a local, Zach didn’t need to [...]
Donald Gates purchased his fifth truck this year from Runde Auto Group yesterday and after signing for his new trucks, he took a few minutes out of his busy schedule to be interviewed for the Runde blog! The Central City, IA, resident stopped by Runde PreDriven yesterday and bought three Silverados: two 2013 Chevrolet 2500s and a 2012 Chevrolet 2500. Those were in addition to the two he purchased earlier this year. Donald works for Baker Holdings and has a mini fleet within the company pulling flatbeds all over the country. “In this business, diesels are a must because of the weight you are pulling and you always have a good selection of those,” he said. “I’ve bought all 5 from Runde Auto Group,” Donald said. “I’m very happy with Runde’s. You guys do a [...]
Kenny and Christine Jons of Walker, Iowa recently purchased their fifth and sixth vehicles from Runde Auto Group! The couple picked up a 2014 Ford F-350 and a 2014 Ford Explorer Limited at Runde Ford Chrysler Dodge Jeep Ram in Manchester, IA. They said the atmosphere is what always brings them back to Runde’s. “You aren’t pressured to do anything,” Kenny said. “They are relaxed and laid back, they give us great deals, and they have great service. It’s a lot different than some of the places we’ve been.” Their salesperson was Sean Dailey. “We really like him,” Kenny said. “He’s a very good guy to get along with.” They don’t typically purchase two new vehicles on the same day. “That [...]
Robert and Katherine Wick live in Williston, North Dakota, but that didn’t stop them from getting a vehicle from Runde Auto Group. The couple was looking for a 2014 Ford Flex SEL AWD in any color other than red, black, or white, with bucket seats in the second row. “You wouldn’t think that would be too difficult to find, but you’d be surprised,” Katherine said. She searched the Internet and finally found the one she wanted at Runde Ford Chrysler Dodge Jeep Ram in Manchester, IA. With Runde Auto Group’s large inventory of vehicles, we had plenty of options [...]
Jake Voss’ truck will be easily recognizable – it’s one of just 5,000 Midnight Edition Silverado pick-ups in existence! Jake, who lives in Clinton, IA was at Runde Chevrolet this week to pick up the blacked-out 2015 Chevrolet Silverado 1500 Z71 4WD LTZ Crew Cab. “I was looking for a Crew Cab anyway and I really liked the options on this one,” he said. The Midnight Edition Silverado Z71 features aggressive off-road Goodyear Wrangler Duratrac tires, a black grille, black front and rear bumper, black bowties, black door handles, and black rims.
Tyler Wood, who stars on the show “Moonshiners” on Discovery Channel, drove all the way from Kentucky for a truck from Runde Auto Group on Monday.  Tyler, who stopped in with his father Galen, traded in his blue 2013 Chevy Silverado 2500 4WD Crew Cab with a custom grill. He wasn’t planning to get a newer truck until Galen got a 2015 Silverado and he drove it.  “You know what they say, once you get in a new truck, you gotta stay in one so you gotta upgrade every once in a while,”  he said. “I’m a big fan of Chevrolet.” The reason he ended up in East Dubuque for the 2015 Chevy Silverado 2500 LTZ 4WD Z71 Crew Cab is that it was rare to [...]
Paul and Kate Avenarius picked up their new truck today at Runde Chevrolet in East Dubuque, and it’s one that stands out from the crowd!  They gained a brand new truck and Runde’s gained another loyal Silverado customer. The 2015 Silverado 1500 Z71 4WD LTZ Crew Cab has black out rims, black Chevy bowties, as well as a bedliner. “It’s the dream truck,” Paul said. “It’s the black rims, the accessories, all the options that we wanted. It’s seven years in the making.” Before this, Paul was driving a 2007 Chevy Silverado he bought at Runde Auto Group.  This Silverado customer loves his Chevy trucks. The couple, who live in Peosta, have two daughters: Addison, 7, and Makenna, 3. Addison was at school while they picked up [...]
Mark LeGrand had a plan when he bought a black 2015 Chevy Silverado 1500 Z71 4WD LT Dbl Cab: Decking it out with gold to support the Iowa Hawkeyes. “I put some black and some gold on it,” Mark said. “I have flags in the windows and stickers on it. In the tow package, I put a Hawkeye emblem.” His son, Lucas LeGrand, is an offensive lineman on the Iowa Hawkeyes football team. Mark plans to put his son’s number, #70, on his back window. He is a true freshman this year and will be a red shirt freshman next year. “He’s an offensive lineman so we’re trying to get him bigger and stronger,” Mark said. “The Iowa Hawkeyes team is just getting ready to start spring practice.” Mark, who lives [...]
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