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Customer Testimonials

  • Jacob made purchasing our new Traverse extremely easy. From the initial numbers he gave us on the Traverse, to making the deal, to communicating when it would be delivered from the factory, and then the actual delivery to our house, he was great with his communication skills and made the process as easy as possible. Jacob actually listened when I talked and included the all weather floor mats in the deal because he knew I wanted them. He had the OnStar, XM, and WiFi all set up and ready to go upon delivery. Sam, the delivery man, was personable and answered any questions he could that I had about the new car. I can’t say enough about how easy and smooth the purchase of this vehicle was. Thank you so much!Tricia G. of Orion, IL
  • I purchased a new car from the Platteville location. My salesman was so patient and understanding and never made me feel pressured to make a decision. He was absolutely great to work with. Scott and the entire service team were incredible as well! Within the first day of having my car I got a flat tire. They patched it and ordered me a new tire to replace it for free. I cannot speak highly enough about the service that I received, and am so I happy I went to them for my new car.Lauren H. of Cuba City, WI
  • Runde has the best selection around! One stop shopping!Kristen F. of Mineral Point, WI
  • When low pressure meets high integrity, you come away with a pleasant car buying experience. Our salesman was the consummate professional throughout the process and sales manager John Riley was very good at being transparent about trade values. Greg Runde made sure an issue with the vehicle we purchased was corrected and they even offered to undo the transaction if we still were not satisfied. We are very pleased with our new purchase and the way we were treated at Runde. Glad we were able to buy local too!Greg U. of Elizabeth, IL
  • This is our 2nd purchase from Runde and we have been very pleased with both. We drove 100 miles trying to beat the Runde deal and we couldn’t. Runde offered the best deal the first day and we just wasted time driving around. I am also very happy to be back in an American car after 15 years of driving foreign cars. I love my Malibu!Katherine S. of Dubuque, IA
  • We have been to several other dealerships and Runde blew everyone else out of the water especially with their knowledge about the vehicles and their selection of vehicles. We came to Runde’s from 4 hours away and have never been more satisfied.Joseph S. of Manitowoc, WI
  • Keep up the good work, they do a great job and it is not our first purchase and it won’t be our last.Terrance P. of Peosta, Illinois
  • The salesman actually made buying a vehicle a pleasant experience. He didn’t waste our time.Gordon S. of Fulton, IL
  • I was very satisfied with Runde Auto Group. This was the first time I bought a vehicle where I felt that was the one that got the good deal.Mike M. of Cascade, IA
  • Runde’s was extremely helpful and courteous! They made finding and purchasing the right vehicle hassle-free and timely. I will be recommending Runde to friends, family, and co-workers, and I look forward to working with Runde’s again in the future.Nate A. of Washington, IL
  • Tim Loso was our salesman and he was definitely A++.  He was very professional, knowledgeable and knew all the details of our new Blazer. There wasn’t a question he was unable to answer. Molly was the rep that handled the finance end of our purchase and she was also top notch. Very efficient and very quick at her job. She definitely knew her stuff. We couldn’t have asked for a better bunch of people to handle our transaction. It was definitely smooth and fast.Martha M. of Galena, IL
  • I recently worked with Mark in sales and had an amazing experience! I knew what I wanted, I saw they had it coming, called and leased it.  Mark was helpful and always got back to me in a timely manner. He even recommended a great local eatery!  When I drove 90 minutes to pick up the truck, the experience was even better! Mark was talkative, helpful, and very personable; not that typical salesman pitch and whatnot! The dealership was very accommodating and respectful. I would definitely recommend Runde.Nydia N. of Oregon, WI
  • Runde shoots you a strong trade offer right off the bat. They don’t low-ball your trade and force you through a long negotiation process. This is a low-pressure and relaxed buying experience and all the staff is sincere and friendly. Highly recommended!Melissa V. of Dubuque, IA
  • Buying a car at Runde is always a pleasant experience. Other dealers take forever to make a deal and fill out the paperwork. In and out in less than an hour … perfect.Cynthia R. of Dubuque, IA
  • Dave Frazier did an outstanding job with each and every step of my new car purchase. I was impressed by his very ethical sales approach, and his friendly personality. It was a pleasure doing business. The finance team were also a big help and did a great job answering all my questions. These guys get an A+ in my book!Connie P. of Elizabeth, IL
  • I wanted to take a minute to acknowledge the superior service that you have provided. I made on-line request for quotes from 5-6 dealerships. About half didn’t even respond. Of those that did, most wouldn’t provide actual numbers via e-mail. Your responses were quick and informative and I truly appreciate that. Thanks again!Lisa B. of Madison, WI
  • The remote start works great – maybe now that I have AWD and remote start, we’ll see a mild winter. Thank you again for all your help on this transaction. Lots of positive feedback on my new ride and I’ve been referring Runde’s to anyone who will listen. I say “If another dealer tries to sell you a car, RUN-DE other way!”.Trish J. from Dubuque
  • Runde’s level of service, expertise, and honesty is unsurpassed. Simply the best auto dealer and buying experience anywhere!Ernie S. of London Mills, IL
  • I don’t usually leave dealership reviews, but Runde Chevrolet is “the only dealership.” They go out of their way to take care of their customers’ wants and needs.Nancy J. of Belmont, WI
  • I have purchased a lot of new and used vehicles in my 64 years but, I have never been treated with as much respect and courtesy as I received from all the folks at Runde’s. I will do all my service work at this dealership even though it’s 35 miles from my home and there are several places in my town to have service work done. I have already and will continue to refer friends and family to Runde’s.Dianne B. of Maquoketa, IA

Why is Runde’s the Best Dealership in the Dubuque Area?

Happy Runde Customer on our Dealership Reviews pageAt Runde Auto Group we put a great deal of weight on our customer feedback and dealership reviews.  Listening to feedback is how a business learns and grows and although we love hearing glowing reviews, we are always open to hearing about how we can get better at what we do.   

As always, we encourage you to let us know of any questions or issues you may have. We invite our customers to write dealership reviews about the experiences they’ve recently had either with the our sales staff or with our service department. You can leave dealership reviews on dealerrater.com, facebook, or Google.   We take all criticism seriously and use dealership reviews as a road map to how we can improve our efforts to offer you the very best customer service.

At Runde’s, it’s always been our goal to provide low prices in a customer-friendly environment.  We want every customer to be able to drive home 100% satisfied.  And while that’s a lofty percentage, it’s still what we aim for.  So please let us know what we did right and what we can do to make your next visit to Runde’s even better.  We realize there are other dealers out there who would love to have your business so please know that we appreciate your business and value your opinions and viewpoints.

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